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Privacy Policy

1. Collected Data

When using our services (Minecraft server, website, Tebex), we collect the following personal data:

  • IP Addresses: We collect players’ IP addresses when they connect to our Minecraft server for connection management and security purposes.
  • In-Game Names and Connection/Disconnection Times: These data are recorded on the server for operational purposes.
  • Purchase Information via Tebex: We collect transaction data, including payment methods (PayPal, Visa, MasterCard, JCB, American Express, Google Pay, and Obucks) and purchased products. Payments are processed by a third party (Tebex).
  • Cookies on the Website: Our website, built on WordPress, uses cookies to ensure basic functionality and analyze traffic.
  • Email Addresses: We may obtain players’ email addresses through support contact.
  • Discord Usernames and Information: If players join our Discord server, we may collect their usernames and other information provided by Discord.

2. How We Use Your Data

Your personal data is used for the following purposes:

  • Minecraft Server Management: IP addresses and in-game names are used to ensure the secure operation of the server, prevent fraud, and manage connections.
  • Transaction Processing: Transaction information is used to provide services (VIP, in-game items) through Tebex.
  • Website Functionality: Cookies help us analyze traffic and improve the user experience on our website.

3. Data Sharing

Your data will not be shared with any third parties without your explicit consent, except for the following situations:

  • Tebex: Processes transactions and stores payment data. More information about their privacy policy can be found on Tebex.
  • Sparked Hosting: Our servers are hosted through Sparked Hosting, meaning player connection data (e.g., IP addresses) may be processed by this provider. More information about their privacy policy can be found on Sparked Hositng.

If we wish to use any data publicly, we will always ask for permission from the affected person first. If permission is denied, the data will not be used.

4. User Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the data we collect about you.
  • Correction: If your data is inaccurate, you can ask us to correct it.
  • Deletion: You can request the deletion of your personal data where permitted by law.

5. Data Retention Period

  • IP Addresses and Game Data: We retain these for as long as necessary to ensure server operation and security.
  • Transaction Data: We retain this data as long as necessary to provide services and fulfill our legal obligations.

6. Data Security

We ensure that your personal data is protected using appropriate technical and organizational measures against unauthorized access and misuse.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes on our website.

8. Contact

If you have any questions regarding the protection of your personal data, please contact us at support@onyxnetwork.eu.